Q & A

FAQ about products

About Rocklean
It is a water peeling complex type facial device with XNUMX roles in XNUMX unit and XNUMX modes.
With one unit, you can achieve the three effects of moisturizing facial cleansing, sebum balance adjustment in XNUMX modes: water peeling, cleansing face wash, moisturizing facial, putting, and lifting *. * Mode to move to pull up
"Peeling" means removing and peeling old calluses on the surface of the skin.
Conventional peeling required special gel etc., but water peeling is a kind of skin that can be peeled with only water.It changes water to mist by vibration of ultrasonic waves and stains the skin by water pressure. It is a peeling method with less burden that can be expected to have beauty effects such as blowing away and washing.
The Rocklean series is equipped with ultrasonic vibration and fine vibration "W Ultrasonic".
By combining not only 150 million ultrasonic vibrations per minute but also fine vibrations 16800 times per minute, it is possible to remove even dirt that is difficult to reach with just ultrasonic vibrations.
In addition, the peeling head is also characterized by 24K pure gold / platinum processing.
Both modes are for the purpose of permeating beauty ingredients *, but the moisturizing facial mode is a function that makes it easy to deliver beauty ingredients to the depths of the skin based on the principle of iontophoresis *.
The putting mode is a function that promotes the penetration * of beauty ingredients and moisturizing while suppressing the strain on the skin by vibrating like tapping the skin.
We recommend that you use the putting mode after the moisturizing facial mode. * Permeation and ion introduction to the stratum corneum
There is no dedicated gel.
Since it is a water peeling that does not require a dedicated gel, you can use water-soluble skin lotion or water that suits your skin.
There is no specific lotion recommended by the manufacturer, but we recommend using a light lotion with a light texture, such as an aqueous lotion.
Use the purple one with lavender essence in cleansing mode, and the light blue one with tea tree essence in lifting mode.
Cleansing face wash mode can be used daily.
For other modes such as water peeling mode, please use XNUMX-XNUMX times a week as a guide.
Although it is drip-proof, the body is not waterproof.
Be careful not to let water get into the charging port.
Also, please refrain from using or storing around water or bathroom.
Please refrain from using the product while bathing or storing it in the bathroom or around water as water may enter the body and cause malfunctions.
For cleaning after use, just wipe the dirt off the head with a tissue to clean it.
If you are concerned about dirt, washing the head with a neutral detergent is not a problem. (Be careful not to let water get into the body)
When you take care of it, there is no risk of damaging it if you press it firmly against your skin or use it without digging pores.
If dirt does not come off easily, do not press it, but adjust the angle of contact with your skin before use.
Those with 24K pure gold / platinum processing can be safely used even if you have a metal allergy, but if you are worried, please consult a doctor and try a patch test on your arm before trying. Please use it.
Pure gold emits a weak electric current that is almost the same as the bioelectric current that flows in the human body, and you can expect activation of the skin environment by applying it to the skin.
Platinum can be expected to have beauty effects such as the function of adjusting the barrier function of the skin by platinum nanocolloid.
If you have skin problems due to the stress of daily life, we recommend that you choose Premium, which is processed with pure gold, and if you have skin problems associated with aging *, choose Shine that is platinum processed. * According to age
If you apply excessive load to the peeling head part such as pressing it strongly, the process may peel off due to deterioration over time, but there is no worry of rusting as you use it normally.
Use the included USB cable to charge using a mobile battery, computer or AC adapter.
The LED light will turn on when charging. The light will blink when charging is complete.
After charging, be sure to disconnect the USB cable to prevent overcharging.
The charging time is about 150 minutes, and you can use it for about 70 minutes with one charge.
About FacePump
It is a complex facial device that has three functions of EMS low current, low frequency pulse, and LED light beauty in one unit.
In XNUMX minutes at a time, you can achieve the two effects of exercising facial muscles and promoting the penetration * of beauty essence at the same time. * Penetration to stratum corneum
It is an exercise method that exercises by moving the muscles by directly applying electrical stimulation to the muscles.
By stimulating facial muscles such as the orbicularis muscle around the mouth and the frontal muscles that raise the eyebrows, it is effective for the area around the mouth and forehead.
Due to the low-frequency current, molecules such as hyaluronic acid and collagen are large, increasing the penetration * rate of beauty ingredients that tend to stay on the skin surface. * Penetration to stratum corneum
Both are electrical stimuli, but their frequencies and outputs are different, and EMS is adjusted to stimulate muscles and low-frequency pulses to the skin surface.
It is one of the light beauty that was originally used in the treatment of beauty salons.
LED light supports the natural power of the skin without damaging it.
It is said that LEDs have different effects depending on the type of light, and red can be expected to have effects such as "maintaining elasticity of the skin" and yellow "aging care for the skin *". * Care according to age
The difference is that the EMS low current and low frequency pulse output are adjusted differently.
FacePump Premium has a stronger output, so it is suitable for those who want to refresh their entire face by exercising facial muscles. Recommended for those who want specific aging care *. * Care according to age
You can use it every day. To reduce the burden on the skin, when using it on the same area, please use up to XNUMX minutes a day.
Moisture is required to stimulate the EMS, so applying the serum to the skin before use can also promote the penetration of the serum *. * Penetration to stratum corneum
It is also recommended to use it on the face pack where the moisture on the skin surface does not evaporate easily.
Since it does not irradiate the skin directly, the effect of LED light beauty will be reduced, but it does not mean that the effect does not disappear at all, so please be assured.
You can use it with water, but considering the moisturizing effect, the moisturizing effect will be better if you apply lotion that you usually use to your skin.
It can be used on the entire face except the eyelids and mucous membranes. The skin on the forehead is thin, so be sure to use it at a low level.
In addition to the face, it can be used on the neck and nape as well as the throat.
The way you feel pain is different because it varies from person to person, but please use from a low level before you get used to it.
If you feel pain, apply a small amount of beauty essence to relieve the pain.
In addition, please refrain from using the product where there are scratches or acne.
The main body is drip-proof, so be careful not to soak it in water or get water from the USB charging port.
Also, please refrain from using or storing around water or bathroom.
For cleaning after use, just wipe the dirt off the head with a tissue to clean it.
If you are concerned about dirt, washing the head with a neutral detergent is not a problem. (Be careful not to let water get into the body)
Those with 24K pure gold / platinum processing can be safely used even if you have a metal allergy, but if you are worried, please consult a doctor and try a patch test on your arm before trying. Please use it.
Pure gold emits a weak electric current that is almost the same as the bioelectric current that flows in the human body, and you can expect activation of the skin environment by applying it to the skin.
Platinum can be expected to have beauty effects such as the function of adjusting the barrier function of the skin by platinum nanocolloid.
If you have skin problems due to the stress of daily life, we recommend that you choose Premium, which is processed with pure gold, and if you have skin problems associated with aging *, choose Shine that is platinum processed. * According to age
Use the included USB cable to charge using a mobile battery, computer or AC adapter.
When charging, the LED lights will blink one by one. When charging is completed, XNUMX lights will light up.
After charging, be sure to disconnect the USB cable to prevent overcharging.
Charging time is XNUMX to XNUMX hours, and the maximum usage time for XNUMX minutes per time is about XNUMX hours.
About PureNano
A fine mist can moisturize your face as a whole, so you can use it on your makeup without any problems. It is also convenient for fixing makeup.
Avoid thick oily lotions, etc., which can cause blockages, and use watery lotions with a light, smooth texture.
If mist is hard to come out, dilute it with purified water more than XNUMX times.
This is a guide arrow for removing the mirror's protective seal around the air outlet.
You can peel off the protective seal by flipping the corner of the arrow with your fingernail.
If you use the product with the protective sticker attached, water droplets may collect and mist may become difficult, or abnormal noise may occur. Be sure to remove the protective sticker before using.
The included transfer bottle is designed for easy water injection, but you can use a different one without problems.
Be careful not to spill water from the tank when supplying water.
Although it is drip-proof, the body is not waterproof.
Be careful not to let water get into the charging port. Please refrain from using or storing around water.
If you do not use it for a while after use, leaving water or lotion in the tank may cause an offensive odor or bad odor, so be sure to throw it away.If you use lotion, the ingredients may harden. There is, so please work to release the mist with water.
Also, in order to maintain the performance of the mist, periodically clean the air outlet with a cotton swab.
Use the included USB cable to charge using a mobile battery, computer or AC adapter.
The power lamp will light up when charging. When charging is completed, the power lamp will turn off.
After charging, be sure to disconnect the USB cable to prevent overcharging.
Charging time is 50 hours, one time is maximum 350 seconds and XNUMX times, maximum usage time is about XNUMX seconds.
About BodyPump
It is an exercise method that exercises by exercising muscles by directly applying electrical stimulation to the muscles.
It is theoretically said to have an extremely high training effect.
You can use it basically, but please use it outside the neck and below the heart.
For use on the face, use Face Pump series specialized for facial muscle exercises, not Body Pump.
Although it depends on the frequency of use, the recommended number of uses is up to 50 times, and it is recommended to replace it within XNUMX to XNUMX months.
If the adhesive strength is significantly reduced, or if the gel surface is dry or has stains that cannot be removed, replace it.
Although it is made of a material that can be washed with water, be careful when handling it as it may reduce the adhesive strength by rubbing.
The body is drip-proof, but the controller is not waterproof.
Be careful not to let water get into the charging port. Please refrain from using or storing around water.
We sell XNUMX sets of XNUMX replacement gel pad sets, so please purchase them.
After use, turn off the power to the controller, remove the controller and main unit, and attach the main unit to the attached storage mount for storage.
If the adhesive strength of the gel pad decreases, remove it from the main unit and soak it in water with a neutral detergent or wash it with water to remove dirt.
Charge each controller using the mobile battery, computer or AC adapter with the included USB cable.
The power lamp will light up when charging. When charging is completed, the power lamp will turn off.
After charging, be sure to disconnect the USB cable to prevent overcharging.
It can be used for up to 20 minutes, or about 10 times, with a XNUMX-hour charge.
Other products
The Beautools products are all made in Japan.
Although charging is possible, we recommend charging with the included USB cable.
We do not sell only accessories, but we will respond separately if lost or damaged such as various USB cables, Silicon cover of Rocklean series, transfer bottle of PureNano series, so please contact us from the inquiry form.
About brand and body
It is a household RF (radio wave) beauty equipment brand that is manufactured by pollogen, a beauty treatment equipment development and manufacturing company in Israel.
Early Bird Co., Ltd. has signed a Japanese exclusive agent contract with Pollogen, and as a TRIPOLLAR Japanese exclusive agent, we handle three models of the product, stop for face, STOP V and pose for body. ..
The producing countries are STOP V: Vietnam, stop/pose: China, and exclusive gel: Israel.
Radio waves generally used are electromagnetic waves with a frequency of 30 to 300 MHz, and are one of the high-frequency radio wave technologies used in beauty salons and beauty clinics.
By warming, the skin environment of the warmed part is improved and the original beauty of the skin is further improved.
The biggest difference is the method of irradiating RF (radio waves).
The conventional irradiation methods are the "monopolar method", in which only one electrode heats up firmly but only a narrow area can be cared for, and the "bipolar method" in which a wide area with two electrodes can be cared for but only the skin surface can be heated. There are two main types.
Most RF facial devices made by other companies use the bipolar method, but TRIPOLLAR products use the "tripola method", which takes advantage of the conventional irradiation method.
This tripolar method is a patented technology of pollogen and is the only technology that cannot be imitated by other companies.
EMS optimized for tripolar RF care.
Originally it was built into a commercial device for home use, and as a function, it can train facial muscles like EMS.
Although the stop is a model equipped only with RF, it is recommended because it can be taken care of sufficiently and the price is more reasonable than STOP V.
The STOP V is equipped with a DMA function that allows you to exercise facial muscles around your mouth and chin, so the price will be high, but it is recommended that you can expect the effect worth the price.
The pose has a larger electrode for the body than the face model and the output has been adjusted to be stronger, so please refrain from using it on your face.
In addition, stop and STOP V for face can be used on the neck and nape as well as eyelids, lips, ears and throat on the face.
After taking a bath, it is effective to use it after the bath is warm.
It is recommended that you moisturize with lotion or face mask as the skin will be warm after treatment and the penetration rate of lotion and serum will be high.
Unplug the power adapter from the outlet and disconnect the power adapter from the main unit.
Wipe the device body with a soft, damp cloth or paper towel, and wipe off the gel around the electrodes so that it does not remain.
Cover with a protective cover, and avoid direct sunlight and places with high temperature and humidity when storing.
Although there are individual differences, if you take care about XNUMX or XNUMX times a week (please leave at least XNUMX day after XNUMX time of care) and continue using for XNUMX to XNUMX months, you will be able to experience the effect. think.
Please be assured that there is a safety device that automatically stops output when the timing on the skin surface exceeds the appropriate timing.
Since it uses RF technology, please refrain from touching the same area for more than XNUMX seconds, and handle with care.
If you feel like it is hot, always move it in a circle or move it in a figure XNUMX. If you feel it is hot, speed it up or move it away from your skin comfortably.
Please be assured that the skin surface is temporarily warmed due to the heat.
Although there are individual differences in downtime, it will fade and disappear in a few days.
Should you experience any of the following symptoms after using the product for more than 24 hours, be sure to consult a doctor.
  • Pain lasts for a long time
  • Damage to the skin (scabs, blisters, etc.)
  • I felt something abnormal on my skin
  • Bruise
  • I have a slight headache
We apologize, but we do not recommend its use due to safety concerns.
If you absolutely want to use it, please consult your doctor before use.
Avoid using around the eyes as it may damage the eyes.
When caring for you, keep it about XNUMX cm away from your eyes.
Never use it on the eyelids, lips, ears, chest, or genital area as it is dangerous.
You can use it, but be sure to perform a patch test and check the reaction before use.
If you are worried, please consult your doctor before use.
Since it is not waterproofed, please refrain from using or storing it around water or in the bathroom.
Instead of being rechargeable, you can use it by connecting it to the cord.
It comes with XNUMX types of conversion adapters of A, BF, and C type, which can be used in corresponding countries.
Be sure to check the plug shape and voltage before use, and use it in the AC 100-240V area.
About exclusive gel
Please gently wipe the gel on your skin with cotton, tissue, or towel, or rinse off with water if you are concerned.
The main component is glycerin, which is kind to the skin.
Since it contains fragrance, it has a scent.
There are individual differences, but if you spread it thinly and apply it, it will be about 50 to 130 months if you use it with your face about twice a week for about XNUMX to XNUMX months, and if you use XNUMX ml, it will be around your belly around the week It will last XNUMX-XNUMX months if you use it XNUMX times.
After opening, use up the product within about 12 months.
Although I think that some gels can be used as substitutes, please refrain from substituting with other products as much as possible because the exclusive gel is made with safety and efficacy in mind.