Returns / Refunds

Returns / Refunds

Defective product

Please check the product promptly after it arrives. For initial defective products, we will exchange new ones.
Dedicated mail formPlease contact us.

Return Period/ Returns

● Conditions for accepting returns
If you are not satisfied with the product, you can return it after use by contacting us within one week after the product arrives.The price of the item you received will be refunded in full within 3 days after it is returned.
* Please note that if the product is intentionally damaged, it will not be covered.
* The 7-day refund system is available to those who purchased from this site.

● Return shipping and handling charges
In the case of initial failure, we will pay.
In the case of customer convenience, the customer will be charged.

● Customer convenience exchange / return
In principle, returns and exchanges cannot be accepted.
We ask that you purchase after understanding.

● About refund
The refund amount is only the product price.
Other fees are not included.

Return Fees

Customer's return will be at the expense of the customer. When it corresponds to a defective product, we will bear it.