Regarding the support of customer support accompanying the new coronavirus measures * Added on Friday, July 2020, 7
Thank you for always using Early Bird Online.
Early Bird Co., Ltd. responds to the spread of the new coronavirus
With the aim of preventing infection damage inside and outside the company and ensuring the health and safety of employees,
From March XNUMX (Monday), we will work with a staggered clock and work from home.
For this reason, Early Bird Online Customer Support Center
Reception hours (normal time: 10:18 to XNUMX:XNUMX) were reduced as follows
・ Business hours: 11:17 to XNUMX:XNUMX (excluding weekends and holidays)
-Implementation period: March 2020, 3 (Monday)-To be determined
In addition, for inquiries to our company and customer support services
In some cases, it may be difficult to make phone calls as the number of employees available decreases
Please connect until you are connected or wait a second time and call again
Try to minimize inconvenience and inconvenience to customers
We apologize for your understanding and cooperation.
In addition, for inquiries from the mail form as usual
If you have any questions or need help, feel free to contact us
Your continued support for The Beautools and TriPollar
Condolences to those who died from this new coronavirus-related pneumonia
We hope that the affected people will recover as soon as possible and end the infection as soon as possible.
Added on Friday, July 2020, 7:
It is difficult to respond to phone calls due to the decrease in the number of employees currently responding to the new corona virus measures
From July 7 (Friday), the customer support phone number isWe temporarily request the work from an external power receiving company..
Therefore, the call from the customer isName, phone number, inquiriesAfter telling us,
We will get back to you as soon as possible.Therefore, we kindly ask for your understanding.
Please contact us via email form or various SNS. Thank you for your cooperation.
We apologize for the inconvenience caused to our customers.